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Paradox Management - Contradictions and Tensions in Complex Organizations
von: Jan Heiberg Johansen
Palgrave Pivot, 2018
ISBN: 9783319948157 , 199 Seiten
Format: PDF, Online Lesen
Kopierschutz: Wasserzeichen
Preis: 64,19 EUR
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Preface
5
Contents
7
About the Author
10
List of Figures
11
List of Tables
13
Chapter 1: Introduction: The Quest for Value
14
Understanding Organizations Through Paradox
16
Paradox Management as a Buzzword and as the Road to Hell
18
Paradoxes and Tactics Define Value Creation
19
First-Hand Experiences of Paradox
24
Vaccinating Against Over-Simplifying Organizational Theory
26
The Structure of the Book
28
Bibliography
29
Part I: The External Context
32
The Atlas of Value Creation
32
Chapter 2: The Strategic Context: The Mother of Paradox
33
Scarcity: In Need of Time, Skills, and Money
36
Environmental Change: Confusion Logics in Management
40
Institutional Plurality: New Rules of the Game Challenge Value Creation
44
Chapter Summary: Challenged Organizational Boundaries Produce Paradoxes
50
Bibliography
51
Chapter 3: The Historical Context: Contradictory Ideals of Management
55
Authority and Autonomy: Reason as Much as You Like, But Obey
57
The Interest Paradigm: Organize to Combat Paradoxes
60
The Design Paradigm: Eliminate Paradoxes
62
The Needs Paradigm: Build Relations to Guard Against Paradoxes
64
The Knowledge Paradigm: Inspire to Overcome Paradoxes
66
The Complexity Paradigm: Release the Organization
67
Chapter Summary: Paradox Theory Is a Corrective and a Supplement to Traditional Organizational Theory
68
Bibliography
72
Part II: The Organizational Paradoxes
76
Paradoxical Tensions in Management
76
Chapter 4: The Foundation: A New Perspective on Management in Complexity
77
The Paradox Concept: The Birth and Expansion of an Alluring Concept
82
Contradictions: The Root System and Wingspan of Paradoxes
89
Tensions: Paradoxes Are Experienced as Tensions
91
Chapter Summary: Paradoxes Unite Theory Positions
95
Bibliography
96
Chapter 5: The Paradox Types: Tensions in Organizing, Performance, Belonging, and Learning
102
Organizing: Barriers for the Post-Bureaucratic Organization
104
Paradoxical Boundary Lines
105
Functional, Dysfunctional Demarcations
106
Fixation and Distribution of Authority
108
From Top and Bottom to Rigidity and Flow
111
Performing: When You Reach the Crossroads, Go to the Left and to the Right
113
The Construction of Performance
114
Stretch Goals and Realistic Goals
116
Role Divergence and a 12-Pointed Star
117
Belonging: You, Me, Us, and Them
120
Belonging Paradoxes and Value Creation
121
Elasticity of Belonging
122
Learning: Tensions of Time
126
Time Paradoxes
127
Chapter Summary: Paradoxes Produce Devastating and Constructive Outcomes
131
Bibliography
132
Part III: The Management Tactics
137
Value Creation in Strategic and Everyday Management
137
Chapter 6: Paradox Tactics: Avoid, Activate, Transcend
138
Tactical Logics: The Organizational Ability to Create Value
143
Avoidance: Avoid Paradoxes
146
Separation Tactics
147
Temporal Separation
147
Domain Separation
148
Spatial Separation
149
Selection Tactics
150
Opposition
151
Symbolic Compliance
152
Defense Mechanisms
153
Activation: Activate Paradoxes
154
Neutralization and Balance Tactics
155
Forced Merger Tactics
157
Connection Tactics
159
Oscillation Tactics
160
Paradoxical Thinking
163
Transcendence: Transcend Paradoxes
164
Turning Points: Renew the Organizational Ability to Create Value
168
Chapter Summary: A New Language on Managing Complexity
172
Bibliography
174
Chapter 7: Value Creation: Paradoxes as a Holistic Perspective on Management
180
The Building Blocks: The Platform of Paradox Management
181
Management Practice: Identify and Confront Organizational Paradoxes
184
Chapter Summary: Value Creation Through Tensions
189
Bibliography
189
Concluding Remarks. Optimism and Skepticism in the Quest for Value
191
Index
193